Anchoring Safety,
Accelerating Business
ChatCRM
We’re excited to announce that ChatCRM will soon be available for other business sectors. If you’d like to get ahead of the crowd, click here.
Elevate Your Salon and Spa
Management with Seamless Communication
Overview
ChatCRM is an innovative platform designed to enhance customer engagement and streamline operations for salons and spas. By integrating WhatsApp Business, CRM capabilities, and marketing automation, ChatCRM provides a comprehensive solution that empowers beauty service providers to manage customer relationships effectively while maximizing their marketing efforts.
Key Features
WhatsApp, Messenger
integration
Leverage the power of WhatsApp Business to connect with clients directly. ChatCRM helps you to automate sending appointment reminders, promotional messages, and personalized communications, ensuring a seamless customer experience.
Automated Marketing Campaigns
Create and manage marketing campaigns effortlessly. ChatCRM automates the process of sending targeted messages based on customer behavior, preferences, and special occasions, such as birthdays or anniversaries.
Customer Engagement Tools
Enhance customer engagement with personalized messaging and feedback forms. ChatCRM enables salons to gather client feedback post-appointment, helping to improve service quality and customer satisfaction.
Digital
Catalog
Showcase your services and products through a digital catalog. Clients can browse offerings, view prices, and make bookings directly through the platform.
Broadcast
Messaging
Provide instant support with an AI-powered chatbot that can handle common inquiries and assist with bookings. The in-app chat feature allows for direct communication between staff and clients, enhancing service delivery.
Customer Relationship Management (CRM)
ChatCRM helps salons and spas manage customer data, track interactions, and analyse customer behaviour. This feature enables personalized messaging and targeted marketing, enhancing customer loyalty.
Chat Widget for
Websites
Integrate an in-app chat widget on your website to facilitate real-time communication with visitors. This feature allows potential clients to inquire about services, book appointments, and receive instant support.
Appointment Reminders
Reduce no-shows with automated appointment reminders sent via WhatsApp. Clients receive timely notifications, ensuring they never miss an appointment.
In-App Chat and
AI Chatbot
Provide instant support with an AI-powered chatbot that can handle common inquiries and assist with bookings. The in-app chat feature allows for direct communication between staff and clients, enhancing service delivery.
Lead
Management
Provide instant support with an AI-powered chatbot that can handle common inquiries and assist with bookings. The in-app chat feature allows for direct communication between staff and clients, enhancing service delivery.
Benefits
1
Enhanced Customer Experience
2
Keeps you focussed on business growth
3
Manage customer conversations anytime
4
Customer friendly,
no app installation
5
Builds loyalty and brand recall
6
Easily handles hundreds of active customers
ChatCRM is the ultimate solution for salons and spas seeking to enhance customer engagement and streamline operations. With its array of features tailored to the beauty industry, ChatCRM empowers businesses to build stronger customer relationships, automate marketing efforts, and increase overall efficiency. Experience the future of salon management with ChatCRM—where communication meets innovation.