The call arrives and the clock starts
Who acts: Call desk
Calls come in by themselves from the OEM's sequence system. Each one carries its sequence number, the vehicle's parts and a delivery window set for your plant - for example 40 minutes. The time left is on screen from the first second, and urgent calls are marked. The line team gets the call alert on the Teamnet app.
- Who gains
- Call deskEvery clock on one screen.
- Plant headAn alert if the link to the OEM goes quiet, before calls are missed.