Walk into every SMETA audit ready.
An audit method used by brands and retailers to check their suppliers' labour standards, health and safety, environment and business ethics. It is an audit report shared with customers, not a certificate. Teamnet is the tool your compliance, operations and audit teams work in, so nothing about your people is missed. The auditor or certification body makes the call.
What your team wants on audit day.
Your customer's audit closes with few non-conformances, and the ones raised are closed with evidence before the follow-up visit.
Where it breaks today.
Audit files rebuilt every audit
Each customer asks for the same records, and HR collects them again by hand.
Contractor workers unseen
Housekeeping, security and loading are contracted out, and their pay and hours sit outside your files.
Lapses found on the day
A worker interview turns up unpaid overtime that the records never showed.
What the audit asks about your people, kept every month.
SMETA covers more than people. These are the requirement areas about workers, described in plain words, and the evidence Teamnet keeps for each.
| Requirement area | What it asks, in plain words | What Teamnet keeps every month |
|---|---|---|
| Identity and right to work | Each worker identified, with right to work checked. | One record per person - employee or contract worker - with identity and right to work checked before the first shift. |
| Age and young workers | No child labour. | Date of birth checked at joining; anyone under the age the law or the standard sets is flagged before entry. |
| Working hours and rest | Hours and overtime within the limits. | Hours from the gate, the phone or the register, with overtime and weekly rest checked against the limits your company chose. |
| Wages and pay | Wages at least the legal minimum, paid in full. | Each worker's pay read from the wage register and checked against the minimum for the state, with bank proof of payment. |
| Social security | Social security paid for every worker. | PF and ESIC, or the scheme in each country, checked per worker against the challan or return for the month. |
| Freely chosen work | Employment freely chosen. | Deposits, recruitment fees and withheld documents flagged; exit and final pay tracked per worker. |
| Grievances and worker voice | A way for workers to raise concerns. | Grievances raised from the Teamnet App, with who answered, what was done and when it closed. |
| Contractor control | Subcontracted and agency labour covered too. | Every contractor's month - registers, wages, deposits - read, checked and approved by your HR before the bill is paid. |
Anything off shows as Needs review with a plain reason, goes to the right person, and is fixed in place with who changed what kept on record.
What your auditor sees on audit day.
Any month, any worker
Pick a site and a month, then any person, and see their identity, hours, pay, training and medicals for that month.
Area by area
The evidence sorted by the SMETA requirement areas above, with the source document beside each figure.
Read-only, on record
The auditor sees and exports; nothing can be changed, and every view is logged for your team.
What changes for your team.
- Contract workers are on the same record as your own staff, every month.
- A lapsed training or medical shows before the shift, not at the audit.
- Evidence is ready the day the auditor or customer asks, without collecting it again.
- Your people decide on every Needs review item; the auditor makes the call on the standard.